Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
Almost a year after performing the inspection in question, a home inspector received an attorney demand letter for $4,600. Through their lawyer, the inspector’s client argued that their home had “defective roofing which should have been detected in the home inspection.” The claimant wanted to be reimbursed for replacing their roof and repairing damage to…
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For the past two decades, home inspectors have been inspecting using thermal imaging. By examining the heat given off by various property systems and components, many inspectors have discovered roof leaks, electrical issues, structural defects, and insulation anomalies. However, thermal imaging isn’t commonplace. Due to the technology’s expense and imperfections, many inspectors have opted out…
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In our Inspector Spotlight series, we take a closer look at individual inspectors making an impact on the inspection industry. “Unicorn Squad: We know that it’s the most ridiculous name on the planet. It’s kind of a joke. I mean, none of us were ever into unicorns before this. But it became this symbol…
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Exclusions are items of risk specifically not covered by a contract to avoid excessive liability. In pre-inspection agreements, exclusions limit or eliminate your responsibility to inspect for certain defects or examine certain systems and components. By outlining the conditions and circumstances your inspection does not cover within your agreement, you can better serve your clients…
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Inspecting homes is a dangerous job. From slippery roofs to electrical hazards, rotted subflooring to invisible toxins, the average home inspector encounters countless perils during their careers. While inspection horror stories come in all varieties, many of the tales that have unhappy endings seem to stem from home inspection animal attacks. Most recently, the home…
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Today, InspectorPro Insurance and Allen Insurance Group announce their strategic alliance for home inspectors. Through the alliance, Allen Insurance Group’s current insureds will gain access to InspectorPro’s exclusive errors and omissions (E&O) and general liability (GL) program. In 2009, InspectorPro revolutionized the insurance space by offering insurance policies tailored to home inspectors’ unique risks. Today,…
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Whether you’re just now entering the home inspection industry or have been an inspector for years, establishing and maintaining your own business is no small feat. One of the most common questions we receive from new or growing inspection companies is what type of business entity they should create. In this article, we hope to…
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Your Inspection Scope Merriam-Webster defines the term scope as an “intention” or “object,” meaning “the goal or end of an effort or activity.” One objective of your pre-inspection agreement is to define the scope, or purpose, of your inspection. According to Matthew Steger of WIN Home Inspection in Pennsylvania, including the scope in your agreement…
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Part 2: The Inspectors’ Perspective In Part 1 of the series, we examined how the two nationally recognized Standards of Practice (SoPs), written by the American Society of Home Inspectors’ (ASHI) and the International Association of Certified Home Inspectors’ (InterNACHI), address the reverse jam test of garage doors. Both SoPs state that home inspectors are…
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Part 1: The Standards’ Perspective During a routine inspection, one of our insureds tested the reverse jam function of a property’s automatic garage door. The door failed the test due to a pre-existing defect, which the inspector wrote up in his inspection report. Shortly after the inspection, the property’s seller called the inspector. The seller…
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In California court case Moreno v. Sanchez, the home buyers sued their home inspector for breach of contract, negligence and negligent misrepresentation. The buyers had discovered dust and asbestos, an inoperable drain, defective windows and wall cracking. They believed that the inspector should be responsible for the damage. The inspector’s primary defense: his home inspection…
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An inspection client alleged that their home inspector failed to uncover major roof, plumbing, and sump pump issues. She demanded that the inspector refund the inspection and give her instructions to file a $20,000 claim against his insurance provider, us. Upon investigation, our claims team determined that the claimant’s allegation was among the 80 percent…
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