Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
After a home inspector identified foundation issues in their crawlspace, an inspection client hired a foundation repair company to fix the defects. After the modifications, the client asked the home inspector to return to confirm that the foundation repair company had adequately addressed the issue. Upon re-inspection, the home inspector told his client that the…
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In our Inspector Spotlight series, we take a closer look at individual inspectors making an impact on the inspection industry. When Bret Husted’s wife, a real estate agent at the time, encouraged him to go into home inspecting, he thought it would be easy. As a general contractor, Husted was familiar with the work. And…
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Two years after an inspection, a multi-inspector firm received a county court summons. Within the summons, the inspection company’s former clients made a litany of allegations: Termites occupied multiple areas on the first floor, including the garage. One of the anchor plates on the basement wall was “moldy musty.” The bottom of the heating unit…
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As a home inspector, your job starts long before you get to the inspection property. In fact, you can employ some of the best risk management techniques before your inspections. And yet, many home inspectors miss the opportunity to limit their liability prior to the inspection. Here are 5 scheduling mistakes to avoid so you…
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Just days after his inspection, a home inspector received word from the seller’s real estate agent that there was a problem. After tripping the ground-fault circuit interrupter (GFCI) in the garage, the inspector had failed to reset the receptacle. As a result, the seller’s deep freezer and refrigerator sat in the garage in the July…
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Thanks to all who celebrated the spooky season with us by entering our third annual spooky home inspection story contest. We’ve collected your most hair-raising horror stories and chosen our favorites. We are pleased to announce our 2020 scary story contest winners, who have received $100, $50, and $25 Amazon gift cards for First, Second,…
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Today, InspectorPro Insurance and CH Insurance announce their strategic partnership for home inspectors. Through the partnership, CH Insurance’s current clients will gain access to InspectorPro’s exclusive errors and omissions (E&O) and general liability (GL) program. The Partnership In 2009, InspectorPro revolutionized the insurance space by offering insurance policies tailored to home inspectors’ unique risks. Today,…
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Why does the client have to sign before the inspection? Signatures matter. They provide evidence that the signers agreed to the terms of the contract. When facing claims, signatures may be all you have to prove that your clients knew (or should have known) what was and wasn’t covered during your home inspection. Without signatures…
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Your insurance policy is a contract between you and your insurance carrier. As such, it’s important for you to know the terms to which you agreed to so you can make sure that you and your carrier fulfill your ends of the bargain, which qualifies you for coverage. That’s where your policy’s Conditions section comes…
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While performing a routine roof inspection, KC Bartley of Professional Home Inspections in Tennessee set his ladder up on the rear deck of the property. It had rained recently, and a thin coat of mildew coated the deck, making it a little slick. However, Bartley had encountered similar scenarios a hundred times, so he thought…
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Sometimes, courts can take issue with one or multiple provisions in a business contract. If the court decides that a clause in your agreement is unfair to your client or is contrary to local or federal laws, they can invalidate one or more provisions in your contract. They can even dismiss your agreement altogether. That’s…
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The following is a real home inspection insurance claim from our insurance claim archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been omitted or removed. While sitting at home, an inspector heard a strange sound coming from outside. The noise seemed to be coming from the driveway, so he went…
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