Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
Moisture meters, radon detectors, infrared cameras—these tools and many others are available to you and your home inspection business. In most cases, such tools and equipment can enhance your inspection findings, helping you to give your clients more in-depth and accurate information. But what happens if your inspection tools fail? Are you liable if your…
Read More
Many home inspectors choose to offer radon testing as an additional service, but why is this the case? Radon: the colorless, odorless gas emitted into the air by the radioactive element, radium, as it breaks down in soil, rock, and water. Typically, radon enters buildings through small cracks or openings in foundations undetected. And, once…
Read More
Recently, a seller alleged that a home inspector turned off the boiler during his inspection. Four days later, when a real estate agent arrived to show the house, water was pouring out the front door. When they entered the property, the real estate agent witnessed water cascading from the light fixtures and door frames. Upon…
Read More
As this year and this series draws to a close, you have a better understanding of the importance of pre-inspection agreements and the provisions that make them stronger. You’re more equipped to work with an attorney to create a contract that protects your business. And you know what to do to get your agreement signed…
Read More
After a home inspector identified foundation issues in their crawlspace, an inspection client hired a foundation repair company to fix the defects. After the modifications, the client asked the home inspector to return to confirm that the foundation repair company had adequately addressed the issue. Upon re-inspection, the home inspector told his client that the…
Read More
In our Inspector Spotlight series, we take a closer look at individual inspectors making an impact on the inspection industry. When Bret Husted’s wife, a real estate agent at the time, encouraged him to go into home inspecting, he thought it would be easy. As a general contractor, Husted was familiar with the work. And…
Read More
Two years after an inspection, a multi-inspector firm received a county court summons. Within the summons, the inspection company’s former clients made a litany of allegations: Termites occupied multiple areas on the first floor, including the garage. One of the anchor plates on the basement wall was “moldy musty.” The bottom of the heating unit…
Read More
As a home inspector, your job starts long before you get to the inspection property. In fact, you can employ some of the best risk management techniques before your inspections. And yet, many home inspectors miss the opportunity to limit their liability prior to the inspection. Here are 5 scheduling mistakes to avoid so you…
Read More
Just days after his inspection, a home inspector received word from the seller’s real estate agent that there was a problem. After tripping the ground-fault circuit interrupter (GFCI) in the garage, the inspector had failed to reset the receptacle. As a result, the seller’s deep freezer and refrigerator sat in the garage in the July…
Read More
Thanks to all who celebrated the spooky season with us by entering our third annual spooky home inspection story contest. We’ve collected your most hair-raising horror stories and chosen our favorites. We are pleased to announce our 2020 scary story contest winners, who have received $100, $50, and $25 Amazon gift cards for First, Second,…
Read More
Today, InspectorPro Insurance and CH Insurance announce their strategic partnership for home inspectors. Through the partnership, CH Insurance’s current clients will gain access to InspectorPro’s exclusive errors and omissions (E&O) and general liability (GL) program. The Partnership In 2009, InspectorPro revolutionized the insurance space by offering insurance policies tailored to home inspectors’ unique risks. Today,…
Read More
Why does the client have to sign before the inspection? Signatures matter. They provide evidence that the signers agreed to the terms of the contract. When facing claims, signatures may be all you have to prove that your clients knew (or should have known) what was and wasn’t covered during your home inspection. Without signatures…
Read More