Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
If you’ve been in business long enough, you’ve absolutely dealt with home inspection customer complaints. Whether their grievance was warranted or highly exaggerated, it can be tough to know how to respond to an unsatisfied customer during a surprise call, or how to answer angry customer emails and home inspection complaint letters. If you’ve dealt…
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Whether you just got your license or you’ve been inspecting for 25 years, you’ve probably heard fellow home inspectors debate whether inspection insurance is a worthwhile investment. Some argue that the cost of most complaints is less than what you’d pay for continuous insurance coverage. Others argue that inspecting uninsured isn’t worth the risk since…
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