Stephanie Jaynes
Marketing Director Stephanie Jaynes simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk. Her articles have appeared in publications like the ASHI Reporter, CREIA Inspector Magazine, and the InspectorPro Blog. She’s been a guest on NACHI TV, Spectora Spotlight, The ASHI Online Learning Center, The Successful Home Inspector Podcast, Today’s Home Inspector, and the Home Inspection Authority Podcast. Stephanie received her Bachelor of Arts from Mills College with a major in creative writing and a minor in journalism. She has also earned her Certified Insurance Counselor (CIC) designation from The National Alliance for Insurance Education & Research. Outside of work, Stephanie enjoys trying new recipes and taking walks with her husband and sons.
“If I have seen further, it is by standing on the shoulders of giants.” If you’re trying to grow your new home inspection business, this Isaac Newton quote may prompt you to ask: “How do I find some giants!?” If you’re an experienced inspector wanting to leave a mark on the industry, you may think:…
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The following is a real errors and omissions (E&O) case study from our home inspection insurance archives. To protect the insured’s identity, all identifiable characteristics from this “bats in the attic” pest claim—including names, associations, and locations—have been altered or removed. One night, as the Peterson family got ready for bed in their new home,…
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Why would a local home inspector want to get involved with their community? Everyone needs to feel like they belong. Feeling connected to others and a part of something larger than ourselves is vital to our well-being, writes Samantha Stein Psy.D. for Psychology Today. Our communities can offer us emotional support, practical help, reduced stress,…
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The following home inspector and missed leaking roof story is a real errors and omissions (E&O) case study from our archives. To protect the insured’s identity, all identifiable characteristics—including names, associations, and locations—have been altered or removed. Why do remodels always take longer and cost more than expected? If you asked one recent homebuyer, she’d…
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As a home inspector, client communication skills aren’t a nice-to-have; they’re a need-to-have. Fail to have effective communication with customers, and you are more likely to face insurance claims, like this home inspector: While installing a new HVAC system in a duplex, a contractor noticed widespread charred rafters and evidence of repairs in the attic.…
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When you own an inspection business, you want the phone to ring. An incoming call often means an upcoming inspection. But what if you don’t want the client or the situation on the other end of the phone? That’s how many inspectors feel about house inspections for renters. The scenario raises risk management questions and…
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The following is a real errors and omissions (E&O) case study from our home inspection insurance archives. To protect the insured’s identity, all identifiable characteristics from this small claims court defense—including names, associations, and locations—have been altered or removed. When a home inspector prepared his small claims court defense, it was to discuss page 17…
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As a home inspector, you’re used to being the scapegoat. If defects are discovered after your inspection, if a property sale falls through, or if a subcontractor’s bill is too high, you often receive the blame (and the claim). In fact, at Inspectorpro Insurance, we estimate that over half of all home inspectors receive at…
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Running a home inspection business comes with countless decisions. When it’s time to shop for home inspection equipment and tools, remembering what you need to buy, what you already have, and what you’ll want down the road can feel overwhelming. After all, it’s about more than just your budget. You’re making investments for the long-term…
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In 2021 and 2022, the United States experienced the Great Resignation, in which more than 50 million Americans quit their jobs due to low pay, lack of advancement, and other frustrations. Why the influx of people choosing new career paths? To them, a career is more than a nine-to-five. Nearly 40 percent of Americans say…
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In December 2023, American employers faced an interesting predicament: There were 9.5 million job openings, but only 6.5 million unemployed workers, according to the U.S. Chamber of Commerce. With a surplus of employment opportunities for a limited workforce, laborers had their pick of the litter. Many self-starters and building enthusiasts looking for employment consider a…
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In 2017, a couple discovered their “dream home.” Wanting to buy, they approached the seller and negotiated a price and a closing date. They shook hands on it. But weeks later, the seller still hadn’t signed the corresponding written contract. It didn’t matter how badly the couple wanted the house. It didn’t matter that they…
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